Shipping policy
Processing Time
- Estimated delivery time 5 -15 business days
• If we’re experiencing a high volume of orders, processing times may be delayed slightly. In such cases, we will notify you via email.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details. Please allow 24 to 48 hour for the tracking information to update.
Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 2 days of delivery. Include your order number and photos of the damaged items.
Contact Us
For questions about shipping, please reach out to our customer support team at connect.elaraglobal@gmail.com
